At Alaia's Hair we maintain a very high level of quality assurance. Every bundle of hair goes through a vigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied. We stand behind our products we sell.All sales are Final! If you are unsatisfied with your purchase for any reason please contact us at ALAIASHAIR@GMAIL.COM Wholesale prices are also available.